Fall 2006 Course Management System Instructor Survey

Question 1
 
  In which school is your primary teaching appointment?

Answers Percent Answered
Arts and Sciences (Weinberg) 41.667%
Communication (formerly Speech) 5%
Continuing Studies 7.778%
Education and Social Policy 2.222%
Engineering and Applied Sciences (McCormick) 14.444%
Graduate School 7.778%
Journalism (Medill) 1.667%
Law 8.333%
Management (Kellogg) 2.222%
Medicine (Feinberg) 5%
Music 3.333%
Other 0%
Unanswered 0.556%

Question 2
 
  On which campus do you primarily teach?

Answers Percent Answered
Evanston 78.889%
Chicago 17.778%
Teaching time is evenly distributed between Evanston and Chicago 1.111%
Other 1.111%
Unanswered 1.111%

Question 3
 
  In the course sites I use I usually have the role of

Answers Percent Answered
Instructor 51.667%
Teaching Assistant 46.111%
Course Builder 0.556%
Other 0.556%
Unanswered 1.111%

Question 4
 
  How many quarters or semesters have you used the Course Management System in your teaching?

Answers Percent Answered

1 quarter or semester

41.667%

2-3 quarters or semesters

22.222%

4-6 quarters or semesters

13.889%

More than 6 quarters or semesters

20.556%
Unanswered 1.667%

Question 5
 
  How frequently do you expect your students to use your CMS course site(s)?

Answers Percent Answered
I use CMS to email my students, but don't expect students to use it. 6.667%
Once a week 29.444%
1-3 times per week 41.667%
4-6 times per week 11.667%
Daily 9.444%
Unanswered 1.111%

Question 6  
 

How much do you agree with the following statement: I find the Course Management System easy to use.

Answers Percent Answered
Strongly Agree 28.333%
Somewhat Agree 56.667%
Neither Agree nor Disagree 6.111%
Somewhat Disagree 8.333%
Strongly Disagree 0%
Unanswered 0.556%

Question 7  
  How much do you agree with the following statement: I am satisfied with the quality of support I receive from members of the Course Management System staff (course-management@northwestern.edu or 1-4044).

Answers Percent Answered
Strongly Agree 27.778%
Somewhat Agree 12.778%
Neither Agree nor Disagree 6.667%
Somewhat Disagree 0.556%
Strongly Disagree 0%
Not Applicable (No experience with Course Management System staff) 51.111%
Unanswered 1.111%

Question 8  
  How much do you agree with the following statement? I am satisfied with my experience using the Course Management System help and support website (http://course-management.northwestern.edu) to resolve questions and problems.

Answers Percent Answered
Strongly Agree 18.889%
Somewhat Agree 21.667%
Neither Agree nor Disagree 9.444%
Somewhat Disagree 4.444%
Strongly Disagree 0%
Not Applicable (No experience with the Course Management System help and support website) 45%
Unanswered 0.556%

Question 9  
  Which statement most accurately describes your use of audio and video streaming (delivery of video and audio via the Internet) through the Course Management System?

Answers Percent Answered
I use streamed audio or video and I am happy with this service. 10.556%
I use streamed audio or video but I'm not happy with this service. 1.667%
I am not currently using streamed audio or video, but I'm interested in learning more about this service. 32.778%
I am not currently using streamed audio or video and do not anticipate using this service in the future. 54.444%
Unanswered 0.556%

Question 10  
  How would you like to receive notifications regarding feature enhancements, system downtime, and other important updates about the Course Management System? (Please select all that apply)

Answers Percent Answered
By email 67.222%
By visiting the Course Management System help and support website (http://course-management.northwestern.edu) 15%
By viewing announcements in the Course Management System 30%
By receiving flyers or hand-outs 1.111%
Other: Please describe in your response to Question #10 below. 0%

Question 11  
  What other web-based tools or resources are you using to support your teaching?

Answers
Links to websites for students to visit.

Webex collaborative web meeting tool.

Internet browsing

We used Web-ex for interactive team assignments this past fall.  Although the learning curve was steep, eventually the students caught on to the software and its use was mainly successful. 
Charts & tables from websites
None
None at the moment.
Depot

External links to resources of similar topics, such as providing effective care to older adults, professional association resources.

Google Earth

USGS Terra Server

power point outlines for lecturevideo demosarticles online
Email
I use a variety of computer-based tools, but none of them are specifrically web-based.
I have a website for each course. This usually duplicates the material on Blackboard, but I started doing this before Blackboard existed.
None
wiki
I use the registrar page to email students, since this function didn't work properly on my blackboard (or I couldn't see how to do it). I have also used the ereserve function at the northwestern library.
A regular html website.

None at this time.

 

None.

exteranl links
browsers
internet video clips shown in smartroom during lecture
none
Arch
e-mail only
None
Nothing other than links to various original source web sites.
Investigators' websites,public databases: NCBI
None
None
none
For Engineering Design and Communication (required McCormick freshman course team-taught by Writing Program instructors and McCormick faculty) students are required to use Depot.  Instructors also use Depot to evaluate materials.
Text-associated resources (figures, sample quizzes, etc.); I also use the web to search for example publications or figures.
I have used writeboard.com and I have used yahoo groups because the students preferred it over Blackboard (this is for a comparative law course, and we do in-country research, the consensus is that yahoo is much easier to access from internet cafes etc.)
None
none
None
no
None

I use a lot Power point.  Now I preparing a lot fo Material with PPT to help with the Grammar aspects in Spanish.

I really would like to learn how to use Dreamweaver.  I still have very hard time with this.

Have a great holiday

A personal website, now that Northwestern no longer supports graduate student websites through Pubweb. Writeboard. Google groups.
Corporate sites, SEC.gov, NY Times, text publisher site.
none
none
none
none
None at present
I use applets and Flash Animation for other sites.
northwestern webmail
I write and maintain my own web page on my research computer system.
Videos from textbook websites, web-based research, email (in addition to CMS)
WebEx and NuCat; I was using RefWorks, but I haven't decided whether to go to EndNote.
Blog software. For other institutions I teach for, I have used YouTube, surveymonkey, yahoo groups, podcasts and social networking software. I find Blackboard to be cluttered and not very user-friendly.I would like an orientation to getting my laptop connected to NU's wifi that is available in the evenings or on a weekend. I work during weekdays and teach as an adjunct, so I cannot call for support during weekday hours. I've followed the online directions multiple times and I am pretty computer-proficient, but still cannot seem to connect to NU's wifi. That's frustrating. Perhaps a member of the IS support team could visit a faculty meeting. (MSLOC faculty in SESP)

Question 12  
  Which is your preferred browser?

Answers Percent Answered
Firefox on Mac 10.556%
Internet Explorer on Mac 0.556%
Netscape on Mac 0.556%
Safari 13.333%
Firefox on Windows 31.667%
Internet Explorer on Windows 38.333%
Netscape on Windows 0.556%
Other 3.889%
Unanswered 0.556%

  Question 13  
  Which of the following hands-on training events would you be interested in attending? (Please select all that apply)

Answers Percent Answered
Using the CMS discussion board 11.667%
Creating CMS quizzes or surveys 17.778%
Managing grades in the CMS gradebook 18.889%
Managing student assignment submissions in CMS 17.222%
Using SafeAssignment 17.778%
Creating Presentations in PowerPoint 10%
Scanning Documents 11.111%
Creating PDF files using Adobe Acrobat 14.444%
Creating an archive of my CMS site 12.222%
Not Applicable: I don't need further training 28.333%
Using the new NUBlog blogging tool 13.889%
Other: Please describe in your response to Question #10 below. 0.556%

Question 14  
  What improvements to Northwestern's Course Management System or its associated support services would be useful to you and your students?

Answers
Better ability to copy content between courses. I run the website for four courses with overlapping content, and it would be useful to copy announcements (and any other content besides just documents or assignments) from one course to another.

I would like the capability of my interactivity with course materials and the tests.

I would like the capability of providing immediate feedback on individual test items.

I'd like to have most of the courses I taught in the past deleted from the list of courses; it takes too long to scroll down to my current courses. It's a real time-waster.
allowing documents to have embedded internal links.
no
More training sessions.
make it easier to share documents using the dropbox

An online tutorial, if it doesn't already exist.

It would be nice to have the real-time multiple choice function that TWEN has.  I could use something like that (a live polling feature) in class.
I think that the work I see the staff doing now matches my needs.  Safe Assignment submissions were a bit buggy last quarter, but that's to be expected--and it's a very important tool for my courses.
Speedier service from the media services center. It took 5 weeks to get a film streamed to my course site, by which time the film was no longer relevant. But CMS itself, and the helpdesk, have been invaluable.
It's pretty good as is. Wish that the regular Northwestern e-mail system were as good.
Where can I find descriptions of what type of access different properties for users has. For example, what is the difference between an instructor and a TA or a course builder, etc. It drives me crazy that when I need to enroll a user I can't at the same time specify the user's properties (student, TA, grader, etc.), but have to do a second step through list/modify users.
Make it less tedious to develop a calendar, quiz or survey. It seems that often windows must be closed to go onto the next entry.
Trainings for both students and instructors
Site navigation is confusing. Please simplify. (for example, drop box is available only through via the control panel, doesn't make immediate sense to me. Also uploading course documents requires that you first find a tiny link to "edit mode". These more routine activities should be more apparently. Advanced features (such as chat, discussions, quizzes) were not used only because of lack of knowledge about them and because we're not sure how to incorporate them into the pedagogy. Perhaps some examples or best practices would help.
The ability to stream/post MP3 audio or Quicktime video clips
Fewer clicks to do the tasks.
It would be nice to have a comment column option in the Gradebook to list things like missing lab scores.
I find it very helpful. I don't use it yet enough to have suggestions for changes.
Blackboard should have one-button capability to make files and folders available/unavailable. You can delete with one button but to change availability you must push "modify" and then go through the edit process.
more colors, students can see the grades of everyone
A better gradebook will definitelly help. In my field it is custom to drop the lowest score of the homework grades (for example), but gradebook doens't allow such operations. Also, it is customary to use two alternative grading schemes (either quizzes, two midterms, final or quizzes, best of the two midterms, final) - and assign to each student the best percentage our of the two scores, which again is a feature missing in the gradebook.
There needs to be a feature that allows the teacher to create folders for assignments that lets students submit into a particular folder, rather than the large digital dropbox or the discussion board, which i have found quite awkward for that kind of exchange.
Presently, when students withdraw from the class, their grades are lost from the gradebook. This is a serious problem - it means that we need to store the same grades elsewhere, and yet I would prefer for the CMS gradebook to be the only one I needed to use. Is there no way to arrange things so that "historic" data such as grades of students who have withdrawn is archived, rather than disappearing?
I would like to be able to post a pdf document under announcements.

Make training available to students on CMS.

It would be useful to have a better system for grade managment. The current one is limited and requires either uploading or downloading grades to easily and effectively manage them.
I had trouble embedding hyperlinks to websites. Also, sometimes I'd like to post full-text of an article on the site, but not enough room is allowed.
Better tools for managing files in the Digital Drop Box, for instance to be able to sort by name or date, to delete files as a group (or download as a group). Something more like a Windows Explorer view.

I find difficulties when writing notes using the CMS. Double-spaces, fonts and letter sizes.

none
List courses by most current/active - it's always a pain to scroll down to find my current course when I want to add something to Blackboard. Uploading grades doesn't always work.
Allow Instructor to add other Instructors or TA's without having to add them first as students.
None
Make accessing e-mail easier and faster. Allow for more customizable views and searches of e-mails.
Make the total grade calculator in the gradebook more flexible, add features like "take a weighted sum of columns A+ 0.8xB + D and write the answer in the new column G"
The top level interface is not as intuitive as I would like or expect. Once I am into a specific task it is easy, but getting there is often a process of hit or miss.
Collaborative app, a la Writeboard. Saveable Gantt charts, downloadable to MS Project.
Better features for large classes with multiple TAs.
digital dropbox did not work half the time -- files were corrupt
Cannot think of one now

Creating surveys, and some presentations that can motivate more the students.

My students had lots of problems with Safe Assignment this fall, and it was not readily apparent to my students how to get help when they encountered problems with the software.

It should be easier to create tests from word documents

It should be easier to move, change, edit content without going through multiple clicks to get things done.

 

Make it easier to upload folders of documents and to move documents around once they're uploaded. Right now, there are too many steps to go through.
I would like to be able to administer a closed-book exam in class for students to take on their own laptop. They would need to download a computer program like soft-test that requires that they restart their computer and it does not allow any other programs to run except the test program. For students that do not own laptops they could register to take the exam in a computer lab on campus. The benefit would be immediate grading of multiple choice exams and graders would not suffer through reading students handwriting in essay exams.
Anything to make the system easier to use. It takes forever to check student answers and enter grades for quizzes. It would be great if you could eliminate some of the notification buttons and if the system would automatically go the the next student in the list.
Need a general clean-up of the user interface. Better integration of the features and functionality of the different systems. Ability to make some features accessible to alumni and professionals in the community (as we often involve them in student projects). For example, we had to use SurveyMonkey because we were administering a survey to alums of the program.

Overall satisfied.

The system is improving, but still pretty clunky.  In particular I would like fewer buttons to click, and more control over the order in which items appear.  For example I would like to set up a course document named Linear Programming with three downloadable files attached to it, in an order I specify, and I would like to be able to do this without entering three separate modifications to the document.  But I guess this is something for the developers of this product to get around to . . .

In general I avoid training events because I am short of time.

none
I found the creation of tests within CMS to be tedious.  I would much rather be able to import test questions from other sources by copying them and then making whatever adjustments are necessary within CMS.   Some of the students also disliked using the software for testing.
Need more instruction with employing system for assignments
My students had difficulty printing pdf files posted to the course site. I was told this is a common problem; it needs to be fixed.
I would like to know more about groups and what they are and how they work. Also about the dropbox feature.

Question 15  
  What features do you currently use? (Check all that apply)

Answers Percent Answered
calendar 10.556%
chat/virtual classroom 2.778%
digital dropbox 23.333%
discussion board 25.556%
email 85%
gradebook 63.333%
groups 21.111%
posting content 69.444%
quizzes/tests 13.333%
safe assignment 10.556%
surveys 5.556%